Offering tools for ordering parts, accessing manuals, and connecting with support staff, My Feadship Assistant streamlines processes, improves efficiency, and reduces downtime.
Feadship Assistant is a platform designed to simplify yacht maintenance. It offers tools for ordering parts, accessing manuals, and connecting with support staff. This platform streamlines processes, improves efficiency, and reduces downtime.
Taking delivery of a new Feadship is one of life’s more extraordinary experiences. Maintaining a signature Feadship is an artform. For captains, engineers and crew members in charge of the thousands of parts and millions of components that make up a Feadship, managing your yacht is a professional sport. Anything that simplifies that process ultimately frees up time for routine maintenance, which is vital to retaining the value of your Feadship. MY Feadship Assistant is a platform that makes maintaining and refitting as seamless as possible. Created in-house, it brings together all of our IT-based tools for buying spare parts, accessing knowledge and connecting to our professional services. MY Feadship Assistant is completely customized to your yacht and offers unprecedented transparency, oversight and control. At its heart lies a personalized dashboard with three key applications: MY Parts, MY Knowledge Base and YOUR Hero.
MY Parts is our tool to order spare parts. As the yachts’ builders, we know precisely which components are needed where. That enables us to create a custom webshop completely tailored to your Feadship. MY Parts streamlines the procurement process by organizing parts and components by category and prices. It allows wish lists for crew members or shop lists for yacht management systems to order parts individually or in bulk. It minimizes mistakes and removes the hassle and time often needed to locate information, find parts and track orders. And with hundreds of Feadships built, MYParts offers economies of scale for competitive pricing.
MY Knowledge Base is an application that offers easy access to your Feadship’s digital manuals and drawings. Each organized by category and sub-category, and all downloadable. As Feadships become more sophisticated and systems more integrated, MY Knowledge Base gives crews the certainty to always find the right parts.
Every Feadship comes with a devoted account manager to help with everything from technical assistance and planning yard periods to scheduling OEM suppliers. With YOUR Hero, a dedicated manager is more accessible than ever before via chat, video or phone, enabling seamless service when you need it most.
With these three applications and more on the way, MY Feadship Assistant brings greater speed, clarity and cost-effectiveness to maintaining your superyacht. YOUR one-stop shop designed to assist your every wish. Making it easier than ever to protect the long-term value of your Feadship.
To get in touch directly with Feadship Refit & Services call or email us.
